Privacy Policy

Your privacy is important to us. At Monsoon Textiles, we are fully committed to protecting and respecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you browse or make a purchase on our website, we may collect the following personal information:

• Full Name

• Shipping Address

• Phone Number

• Email Address

• Payment Details (processed securely by third-party payment providers)

• IP Address and Browser Information (for analytics and security purposes)

We only collect the information necessary to process your orders and improve your shopping experience.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders

• To communicate order status, tracking, or delivery updates

• To respond to your inquiries or customer service requests

• To improve our website, products, and customer service

• To send you promotional emails or SMS (only if you opt-in)

We do not sell, trade, or rent your personal data to any third parties.

3. Payment Information

All online payments are processed through secure and trusted payment gateways (such as Shopify Payments, EasyPaisa, JazzCash, or Bank Transfers). Monsoon Textiles does not store your card or banking details on our servers.

4. Sharing of Data

We may share your data with trusted third-party services only for the purpose of:

• Delivery and logistics (e.g., courier companies)

• Payment processing

• Website analytics (e.g., Google Analytics)

• Email/SMS notifications

All third parties are bound by strict confidentiality and data protection agreements.

5. Data Security

We implement industry-standard security measures to protect your data. Our website uses SSL encryption to ensure that your personal and payment details are transmitted securely.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and provide personalized content. Cookies help us understand visitor behavior and improve the site accordingly.

You can disable cookies in your browser settings, though some features of our site may not function properly without them.

7. Your Rights

As a valued customer, you have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your information

• Ask us to delete your personal data (subject to legal obligations)

To exercise any of these rights, please contact us using the information provided below.

8. Changes to This Policy

Monsoon Textiles reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out:

Email: support@monsoontextiles.pk

Business Hours: Monday to Saturday, 10 AM – 6 PM

Monsoon Textiles – Your Comfort, Our Priority

Thank you for trusting us with your personal information. Your privacy and security are at the heart of our commitment to you.